Brokerage Terms

Terms version: brokerage-terms-2026-10-v2-draft. The version you accept is recorded against your mandate; later edits to this page do not change the terms accepted for an existing instruction.

1. About these terms

These Brokerage Terms govern a paid INVENIO private acquisition or selling instruction. General use of the website is governed by the separate Website Terms.

2. INVENIO's role

INVENIO acts as a private broker and intermediary: it searches, sources, matches, introduces and helps progress transactions. Unless expressly agreed otherwise, INVENIO is not the asset owner, manufacturer, dealer, auctioneer, lender, insurer, solicitor, accountant, surveyor or mechanical inspector. INVENIO does not take title to assets merely by brokering them. Final buying and selling decisions remain with clients.

3. Instruction

A client instructs INVENIO by activating a mandate. An instruction may relate to acquiring an asset, selling an asset, or another brokerage requirement accepted by INVENIO.

Unless expressly agreed otherwise in writing, instructions are non-exclusive. A client may continue to search, buy, sell or market independently. However, the Success Fee provisions may still apply where a completed transaction results from a qualifying INVENIO Introduction or brokerage activity.

Submitting an Acquire or Sell form alone does not activate an instruction. A mandate remains pending payment and becomes active only after the applicable Private Instruction Fee has been successfully paid and verified through INVENIO's secure payment process. Only then is an INVENIO reference issued (for example INV-A-XXXXXX for acquisitions or INV-S-XXXXXX for sales).

4. Private Instruction Fee

Payment of the Private Instruction Fee does not guarantee that an asset, buyer or seller will be found, an introduction, an offer, a valuation, a particular purchase or sale price, a saving, a particular timescale or a completed transaction.

5. Success Fee

6. Transaction Value

"Transaction Value" means the final agreed consideration paid or payable for the asset in the relevant transaction.

Final treatment requires professional review where transactions involve part exchange, multiple assets, deferred consideration, deposits, assumed liabilities, finance settlement, non-cash consideration, bundled goods or services, or different currencies.

7. What counts as an INVENIO Introduction

An "INVENIO Introduction" may occur where INVENIO directly or indirectly identifies, introduces, discloses or connects a client with a buyer, seller, asset, owner, dealer, broker, representative or relevant opportunity, and that connection subsequently results in a transaction.

An Introduction may include INVENIO providing opportunity details, identifying an asset or potential buyer, facilitating initial contact, passing communications, arranging or assisting a viewing, facilitating negotiations, introducing parties, or otherwise materially contributing to bringing the parties or opportunity together.

8. Existing relationships

If INVENIO introduces a person, business, asset or opportunity with whom the client already has a genuine existing relationship or active negotiation, the client should notify INVENIO promptly. INVENIO may request reasonable evidence that the relationship or negotiation existed before the INVENIO Introduction. The intention is to avoid claiming a Success Fee merely because INVENIO independently identified a party or opportunity already being actively pursued.

9. Direct completion and circumvention

A client must not deliberately bypass INVENIO to avoid an otherwise properly due Success Fee. Where INVENIO makes a qualifying Introduction and the client subsequently completes the resulting transaction directly with the introduced party, the Success Fee may remain payable, even where INVENIO is not involved in every later communication.

This applies for 12 months after termination.

10. Dual-side instructions

11. Buyer responsibilities

Buyers remain responsible for satisfying themselves about an asset's suitability before purchase. Appropriate checks may include ownership/title, provenance, condition, specification, mileage/hours, service history, finance/security, accident/damage history, mechanical condition, surveys, registration, import/export, taxes/duties, insurance and authenticity. INVENIO may coordinate appropriate independent checks.

12. Seller responsibilities

A seller confirms, to the best of their knowledge, that:

• supplied information is accurate;
• they own the asset or have authority to act;
• material information will be disclosed;
• they will not knowingly provide false or misleading information;
• they have the right to provide supplied photos and documents;
• INVENIO will be informed if the asset is sold, withdrawn or unavailable.

Relevant finance, security or third-party interests should be disclosed where applicable.

13. Third-party information

Information may originate from buyers, sellers, dealers, brokers, marketplaces, manufacturers, databases, inspectors, surveyors or other third parties. Unless expressly stated otherwise, third-party information should not be treated as independently verified by INVENIO.

14. Due diligence

INVENIO can coordinate appropriate due diligence and independent verification according to the asset and transaction. This may include vehicle history checks, mechanical inspections, marine surveys, provenance checks, document checks, ownership/title enquiries and appropriate specialist services. Third-party services may involve separate contracts and charges. INVENIO does not replace professional legal, tax, accounting, mechanical, surveying or other specialist advice.

15. Offers and negotiations

INVENIO may communicate offers and assist negotiations. Unless expressly authorised otherwise, INVENIO cannot bind a client to buy or sell. The client remains responsible for approving price, contractual terms, inspection, payment, delivery, collection, transfer and completion.

16. Client money and purchase funds

Unless expressly documented through an appropriate compliant arrangement, INVENIO does not hold asset purchase funds and does not act as escrow. Clients should independently verify payment instructions before transferring substantial sums. The Private Instruction Fee and the Success Fee are separate from the purchase price of the asset.

17. Communications

Clients may receive service communications reasonably necessary to administer and progress their mandate by email, telephone, SMS, WhatsApp or other supplied contact methods — for example mandate confirmation, questions, potential matches, viewing arrangements, inspections, offers, negotiation and transaction updates, and payment/completion communications. Service communications are separate from marketing. Marketing consent remains separate and optional.

18. Automation and AI

INVENIO may use software, automation and artificial intelligence to assist with searching, matching, administration, communications, opportunity identification and internal workflows. Automated matching does not guarantee suitability. Important transaction decisions remain subject to appropriate human and client involvement.

19. No guarantee

INVENIO does not guarantee a buyer, asset or seller, continued availability, an offer or accepted offer, a valuation, price, saving or investment performance, a completion date, or a completed transaction.

20. Consumer cancellation rights

21. Early start request

At checkout, a separate, unticked checkbox allows a client to expressly request that INVENIO begins providing the brokerage service immediately, before the end of any applicable 14-day cancellation period. This request is optional and separate from acceptance of these terms and from marketing consent. INVENIO records the mandate, time, the wording shown and whether the request was made.

22. Withdrawing a mandate

A client may ask INVENIO to stop actively working on a mandate. Withdrawal does not automatically extinguish properly incurred fees, existing Success Fee obligations relating to qualifying INVENIO Introductions, or rights and obligations intended to survive termination. This is separate from statutory cancellation rights.

23. Refunds

Refunds are handled in accordance with applicable consumer law, these terms, any expressly agreed refund and INVENIO's payment procedures. Where the Private Instruction Fee is fully refunded, the mandate is cancelled and active work and automated outreach stop; records are retained. Where a partial refund is made, the amount is recorded and the mandate normally remains active unless otherwise agreed. Nothing restricts statutory refund rights.

24. Success Fee payment

On qualifying completion INVENIO issues an appropriate invoice or payment request for the Success Fee. Final drafting is required covering when the fee is earned and payable, the payment deadline, VAT, currency conversion, deposits, part exchange, deferred consideration and non-cash consideration.

25. International transactions

International sourcing may involve transport, shipping, customs, import/export, registration, taxes, duties, insurance, currency conversion and local laws. Clients remain responsible for obtaining appropriate specialist advice and compliance unless expressly agreed otherwise. Availability of an international asset does not itself mean INVENIO has verified that it can legally or economically be imported.

26. Complaints

Complaints can be sent to info@invenioluxury.com. INVENIO will acknowledge and investigate complaints within a reasonable period.

27. Liability

28. Privacy

Personal information is handled under our Privacy Policy. Public Network mandates remain anonymised. INVENIO never publicly exposes client names, email, telephone, WhatsApp, private residential address, identity documents, private documents or payment information.

29. Terms version

The exact Brokerage Terms version accepted is recorded against each mandate. Later website edits do not silently overwrite the contractual terms accepted for an existing instruction.

30. Severability

If one provision is unlawful or unenforceable, the remaining provisions continue so far as legally possible.

31. Third-party rights

Unless expressly stated otherwise, a person who is not a party to the brokerage agreement has no right to enforce these terms.

32. Governing law

These terms are drafted on the basis of the laws of England and Wales. Where a client is a consumer resident in another jurisdiction, nothing is intended to deprive them of mandatory protections applicable under law.

33. Contact